Terms & Conditions

Apple Storage CC
Registration Number: 2006/134923/23 • 518 West Avenue, Ferndale Extension 11, Randburg 2194 (Park A) • Cell: 083 326 7477 • E-mail: info@applestorage.co.za

These Terms & Conditions are a short, plain summary of the Apple Storage CC Storage Rental Agreement. The signed rental agreement applies; if anything differs, the agreement wins.

1. About these terms

• Lessor: Apple Storage CC, or its duly appointed agent.
• Lessee / you / your: the customer named in the rental agreement, or its duly appointed agent.
• Unit/s: the storage unit/s rented (Top Units, Bottom Units, Room Units and Outside Units).
• Rental: the amount payable for the rental of the unit.
• Goods: the items stored in the unit.
• Premises: the Lessor’s storage park at 518 West Avenue, Ferndale Extension 11, Randburg 2194 (Park A).
• Notice of Breach: the written notice referred to in sections 4 and 8.
• Price list: the Lessor’s current price list; the fees that apply to you are attached to your rental agreement as the Schedule of Fees.

2. Renting a unit

• Units and sizes are subject to availability. Prices are not shown on this website – contact us for a quote.
• To rent a unit you need: a copy of your ID; proof of address; the original signed rental agreement; proof of payment (POP), before you move in, of the full upfront amount – your deposit and your first rental as quoted to you (this may include a pro-rata amount for the month you move in plus the next month’s rent); and your own lock.
• Deposit: one month’s rent, payable before you move in. It is non-interest bearing and may not be used as payment of your last month’s rent or any other amount (except for the deductions in section 7).
• New customers may move in from 11:00 on the commencement day (units are cleaned and maintained before move-in).
• Company customers: the person who signs confirms they are authorised to do so and signs as surety and co-principal debtor for the company’s debt (see the surety section of the rental agreement).

3. Rent and payment

• Rent is payable in advance and is due on or before the 1st of each month. Your account must be up to date by the 3rd of every month – payments must reflect in our bank account by then.
• If you move in during a month, a pro-rata rental for the rest of that month is payable, together with the next month’s rental where applicable.
• Pay by EFT into the bank account on your rental agreement, using your unit number as the payment reference. Bank details are never published on this website.
• Fees apply for a wrong payment reference and for an unpaid or returned debit order. Cash deposits: bank charges are added at the bank’s current rates.
• Paid in advance (3, 6 or 12 months): before each period ends we remind you of the amount for the next period of the same length; paying it renews the agreement for that period. You may instead give notice or ask for a new month-to-month agreement. If you do neither, the agreement renews for a further period of the same length, payable in advance.
• Specials offered from time to time apply to the first 3 months only; from month 4 the normal monthly price applies. Specials cannot be combined with paid-in-advance discounts.
• The rental increases annually on 1 March by at least the annual inflation rate (CPI, as published by Statistics South Africa).

4. Late payment

• On the 7th, interest of 2% per month is charged on arrears of 30 days and older, and an admin fee is charged on overdue accounts; a further admin fee is charged on the 14th and the 21st. A reminder is e-mailed on each of these dates until the account is paid in full.
• Units with arrears of 30 days or older are overlocked (overlocking fee) and access is denied until the account is up to date.
• If the account remains unpaid for 3 months, a Notice of Breach is sent by e-mail and a copy is affixed to the unit. The full amount due must reflect in our bank account within 7 days of the e-mail. If it does not, the unit is opened and the goods are sold to recover the amount owed; the lock cutting fee and sales managing fee are added to the account.
• All goods in the unit are subject to the Lessor’s lien or any other right afforded to the Lessor by law, as security for amounts owed. The Lessee is liable for the Lessor’s legal costs on the scale as between attorney and own client.

5. Using your unit

• Hours: Monday to Friday 08H00 – 17H00; Saturdays 08H00 – 14H00; Sundays and public holidays closed. Access outside these hours is by prior arrangement only, and an after-hours fee applies.
• The forklift must be booked in advance via the e-mail address and phone number on your rental agreement. Forklift use is charged as per the price list (free on site for Top Units when moving in or out only).
• No third party may access your unit without your written consent, with the person’s full name and ID number; they must show identification.
• You supply your own lock. If a lock has to be cut open for any reason, a lock cutting fee applies. Always lock your unit.
• Prohibited: liquids, explosives, poisonous, dangerous, hazardous or flammable substances, perishables, illegal items, gas cylinders, lithium batteries (including e-bike and scooter batteries), fireworks, illegal drugs, cash, stolen goods, plants, waste, firearms and ammunition, animals, toxic or contaminated goods. Full list and examples: see your rental agreement.
• Units may not be used for living or sleeping in. You may not make unreasonable noise or cause any disturbance, put up signs, mark or damage the unit or facility, drill or fix anything to it, operate machinery, interfere with utilities, sub-let the unit, or smoke on the premises.
• Do nothing that increases the risk of fire or conflicts with fire, insurance or other laws. Water apparatus and fire hoses are only for their intended use – unauthorised use of a fire hose results in a fine.
• Place rubbish in the dustbins provided; a charge applies per incident.
• Report any damage or defect to the unit to us immediately in writing. The Lessor and the Lessee each inspect the unit at least every three months; tell us immediately of anything you find.
• We may set the times and methods for bringing goods in or taking them out, and may make further reasonable rules for cleanliness and good order.

6. Risk, insurance and liability

• All goods are stored at your own risk. We do not insure stored goods – please insure your own goods.
• All equipment on the premises, including the forklift and staircases, is used at your own risk.
• The Lessor is not responsible for any loss, damage or injury arising from the use of the unit or premises, or for losses of any other person whose possessions are in your unit (you indemnify the Lessor against such claims). The Lessor is also not responsible to you if other tenants do not follow the rules.
• You confirm that you own the goods you store.

7. Moving out and your deposit

• Either party may end the agreement with one calendar month’s written notice. There are no pro-rata refunds for part of a month.
• Paid in advance (3, 6 or 12 months): if you move out before the end of the period you paid for, one calendar month’s written notice is required, and a reasonable cancellation penalty applies.
• If you do not vacate the unit and remove your lock on the last day of the month, the agreement renews for a further month.
• Your full deposit is refunded within one month after you move out, provided that: (1) you gave one calendar month’s written notice; (2) your account is paid in full; (3) the unit is left empty, clean and undamaged; and (4) you have removed your lock and e-mailed us the vacating form (signed off by our office) and a bank confirmation letter for an account in your name.
• If any condition is not met, the following are deducted and the balance (if any) is refunded: unpaid rent, fees or interest; one month’s rent in place of notice; the cleaning fee (unit not left clean) and/or removal fee (items left behind); and the cost of repairing any damage.

8. Breach

• If you breach the agreement, we give you 7 days’ written notice (Notice of Breach) to remedy it, after which we may cancel the agreement and take possession of the unit.

9. Contact details and notices

• Contact us at info@applestorage.co.za or 083 326 7477.
• Legal notices may be sent to your e-mail address or delivered to your unit, so you must tell us immediately, in writing, of any change to your contact details.

10. Fees

• All fees referred to in these Terms & Conditions are as per the current price list. The fees that apply to you are attached to your rental agreement as the Schedule of Fees.

11. Personal information

• We collect and use your personal information to conclude and manage your rental agreement, collect payments and keep the premises secure (including CCTV). It is shared only with staff and service providers who need it, or where the law requires it, and kept while the agreement runs and for 5 years after. You may ask to see or correct it, or object to its use, at info@applestorage.co.za, and may complain to the Information Regulator (www.inforegulator.org.za). You may opt out of messages about our specials at any time. See also our Privacy Notice on this website.

The signed rental agreement applies; if anything differs, the agreement wins.

Version v2026-11

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