Privacy Notice
How we handle your personal information
We respect your privacy and handle your personal information in line with the Protection of Personal Information Act (POPIA).
What we collect: when you send an enquiry, call, WhatsApp or e-mail us, we collect your name, phone number, e-mail address and the details of your enquiry. If you rent a unit, we also collect your ID number, address and the details of your alternative contact person.
Why: to answer your enquiry and send you a quote; to conclude and manage your rental agreement and collect payments; and to keep our premises secure (CCTV and access records).
Who sees it: only our staff and service providers who need it for these purposes (such as our website host, security provider, attorneys and debt collectors), or where the law requires it. We never sell your information.
How long: enquiries are kept for 12 months; customer records while the rental agreement runs and for 5 years after it ends.
Marketing: we only send messages about our own specials and services, and you can opt out at any time, free of charge.
Website: our website uses Google Analytics to see how visitors use the site; it does not identify you by name.
Your rights: you may ask to see, correct or delete your information, or object to its use, by e-mailing info@applestorage.co.za. You may also complain to the Information Regulator (www.inforegulator.org.za).
Contact: Apple Storage CC, 518 West Avenue, Ferndale Extension 11, Randburg 2194, info@applestorage.co.za.
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ADDRESS
518 West Avenue
Ferndale Ext 11
Randburg
2194
OPERATIONAL HOURS
Monday to Friday: 08:00 – 17:00
Saturday: 08:00 – 14:00
Closed Sundays & public holidays
* After-hours access by prior arrangement